Pharmacist Virtual Clinic

Questions? Check out the FAQ section or email or call us toll free at +1-437-331-6574


Pharmacist Consult

  • Speak to our pharmacist about your minor ailment.
  • Opt for a telephone or virtual Zoom consultation. Alternatively, choose an in-person appointment at one of our many locations.


The pharmacist can prescribe for the below issues:

  • Allergic Rhinitis
    • Also known as hay fever, is an allergic reaction that occurs when the body comes into contact with an allergen, such as pollen, dust, or det dander. Symptoms of hay fever can include sneezing, a runny nose, congestion and itchy eyes.
  • Candidal Stomatitis
    • Oral thrust is an infection of the mouth and throat caused by a type of fungus. The most common type of thrust causes white patches on the tongue, back of throat, or inside the cheeks. You may experience a “cottony” feeling inside your mouth with loss of taste. Sometimes it is painful to swallow or eat.
  • Conjunctivitis (Pink Eye)
    • Conjunctivitis, or pink eye, is a general term that refers to irritation or infection of your eye. Pink eye can be caused by bacteria, viruses, or allergies. Symptoms vary depending on the cause of pink eye. Possible symptoms of the affected eye(s) include red/pink colour, itching, burning or watering. Sometimes discharge may form a crust on eyelashes overnight.
  • Menstrual (Period) Cramps
    • Pain during your periods is often described as cramping in your lower belly. You may also have pain in your back or thighs. The pain will usually start right before or at the very start of your period. It takes about 1 to 3 days for the symptoms to go away.
  • Acid Reflux
    • Heartburn can happen when acid in your stomach comes back up into your throat or mouth. This can cause burning or pain in your chest, an unpleasant taste, bad breath, or belching (burping). Your pharmacist may be able to prescribe treatments to help with these symptoms.
  • Hemorrhoids
    • Hemorrhoids happen when veins in the rectum become swollen. Sometimes you can see or feel them. Other times you may not be able to if they are too far inside the rectum. Hemorrhoids can cause itching, burning, and pain.
  • Cold Sores
    • A cold sore is a painful blister that appears on or near the lips or inside the mouth. It is a common infection caused by a virus that can be spread from one person to another. The first symptom is often a tingling or burning sensation in the affected area before you can see any sores, followed by the painful blisters.
  • Skin Infections (Impetigo)
    • Impetigo is a contagious skin infection that can happen if bacteria gets into cuts, scrapes, or other small openings in the skin. It is more common in younger children but can also happen in older children and adults. Impetigo causes red bumps that will turn into blisters filled with fluid. The fluid will eventually leak out and form a scab or curst that is yellow, gold (honeycomb coloured) or brown in colour.
  • Insect Bites and Hives
    • Hives are raised patches of skin that are very itchy. They are the result of an allergic reaction to insect bites or other things you may be allergic to.
  • Tick Bites & Lyme Disease Prevention
    • Lyme disease is an infection that can be spread by ticks to humans. Only ticks that are infected with this bacteria can spread the infection. Black legged ticks are the types of ticks that can carry the bacteria,  but not every black legged tick will be infected. In order for an infected tick to pass on the infection to humans, the tick needs to have bitten the person.
    • Lyme disease starts as a rash that often, although not always, looks like a bull’s eye or ring pattern. If left untreated, it can cause other serious symptoms such as fever, feeling weak, body aches, or nerve pain. If you were bitten by a tick within the last 72 hours and are not displaying serious symptoms, your pharmacist may be able to prescribe an antibiotic to help prevent Lyme disease from occurring.
  • Musculoskeletal Sprains and Strains
    • Muscle strains and sprains are caused when a muscle or ligament gets injured. Sometimes the muscle or ligament will stretch too much or become torn. These injuries can occur suddenly or over time. Symptoms include pain, swelling or bruising.
  • Urinary Tract Infections
    • Urinary tract infections (also called UTIs) are infections of the bladder. This can cause burning or pain when you urinate, urinating more often than normal, or needing to urinate in a hurry. If left untreated, a UTI can lead to a more complicated kidney infection or blood infection.
  • Acne
    • Acne is a common skin condition that occurs when hair follicles become clogged with oil and dead skin cells. Signs of acne include the presence of pimples: whiteheads, blackheads small or large red bumps and cysts. Acne can be mild, moderate or severe and may cause scarring.
  • Pinworms & Threadworms
    • Pinworms (also called threadworms) are small, white parasitic worms that infect human intestines. They live in the large intestine and can lay eggs around the anus causing intense itching that worsens near bedtime. Our pharmacist may be able to prescribe medication to kill the infection and reduce symptoms. 
  • Nausea & Vomiting in Pregnancy 
    • Nausea and vomiting of pregnancy is commonly known as “morning sickness”, however it can happen at any time of the day. It usually occurs starting in the middle of the 1st trimester of pregnancy. Symptoms may include either nausea or vomiting, or both, and may vary in duration and frequency. 
  • Canker sores
    • Canker sores are small painful ulcers that develop on the inside of the mouth, including the gums, tongue, and cheeks. The sores are often painful and may be accompanied by a burning or tingling sensation in the affected area, and they may make it difficult to eat, drink, or speak.
  • Vaginal Yeast Infection
    • A vaginal yeast infection is a common condition that can cause itching, burning, and thick, white discharge from the vagina. It is caused by an overgrowth of yeast, which is a type of fungus that naturally lives in the vagina.
    • If you are female and not pregnant, your pharmacist may be able to prescribe an antifungal to treat your yeast infection. If you are currently pregnant or less than 12 years old, please create an appointment to see a TelemedMD doctor or nurse practitioner.
  • Diaper Rash
    • Diaper rash is a common occurrence in babies and children who wear diapers. It occurs when the skin in the diaper area is irritated because of long exposure to moisture, friction, and contact with urine and feces. Symptoms may include redness, swelling, or scaling in the diaper area.
    • If the rash appears outside of the normal areas covered by the diaper, or if there is a fever or blisters that are bleeding or filled with pus, please create an appointment to see a TelemedMD doctor or nurse practitioner.


If you are a patient and have questions about this service, please email